So that we can record all feedback received (positive or negative) summarise any feedback you have received via email, phone or in person. Your name Type of feedback - Select -Positive feedback [Anyone]First Line Complaint [Anyone] (a complaint that is resolved timeously by whomever received the complaint)Formal Complaint [Management] (usually contains something akin to 'I want to make a complaint' and is escalated to Mgmt)Stage 2 Complaint [Management] (response involves the Complaints Team) Student Name (if given and/or specific to a student) Student Matric (if feedback specific to a student) Date of feedback Topic (select all that apply) Topic (select all that apply) AdjustmentsAppointmentsCustomer ServiceFunding SupportNMH SupportExamsUniversity Estate/FacilitiesDLS Building/FacilitiesCommunications/Information AvailablePersonnelTraining or EventOther… Enter other… Feedback Summary Copy and paste email received or summarise verbal/in person feedback. Has this feedback been acknowledged? - Select -YesNo Who acknowledged the feedback? If negative feedback, has the issue been resolved? - Select -YesNot Yetn/a Summarise how the issue was resolved and by whom? Enter n/a for positive feedback that has been acknowledged and no resolution is required. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. I consent to the University processing the information I provide. This article was published on 2024-07-22
