Registration, Appointments and Queries

How to register, request an appointment or submit a query to the Service.

I would like to register with the ServiceI have a questionI would like to request an appointment
Registration is the first step to receiving support.  The process will take between 5 and 20 minutes depending on the options you choose. Submit your question(s) via our online query form linked below.Request an appointment with a member of our team via the link below.
Register with the ServiceAsk a questionRequest an appointment

If you are a current UoE student, and are asked to log in, use your UoE login. This will auto-populate the form with some of your details. 

Frequently Asked Questions (FAQs)

If you:

  • Provided us with supporting documentation, or
  • Met with a Disability Advisor, or
  • Have a Schedule of Adjustments (SoA) in place, or
  • Already receive support for another condition

You are likely registered with the Service.

If you are still unsure, Contact Us or Submit a Query.


No. Any support you received at school, or from your home university, is not automatically transferred to the University of Edinburgh. You must register with our Service to receive study support. 


Yes. For each exam diet there is a deadline by which adjustments must be published on a student’s record.  This allows the Exam Team to schedule exams for the whole student population and include the required study adjustments.

  • The deadlines are set by the Exams Team, and are published on their website
  • The exam adjustment deadline is a hard deadline, and no adjustments can be put in place past the deadline date.
  • If you have missed the exam adjustment deadline for the upcoming exam diet, you may wish to speak to your Student Advisor about an Exceptional Circumstances application. 

No. This information is strictly confidential and will not be made known to parties outside of the University. 


  1. Log into MyEd
  2. Select My Student Record under the Accounts dropdown menu.
  3. On the left-hand menu of your student record page choose Disability Support.

This page will show your Schedule of Adjustments if you have one.


No, we are unable to help you with the process of applying for a place at the University of Edinburgh.  Contact the Applications Enquiry Team, who will direct you to an appropriate service/department to assist you. 

Once you have secured a place at the University we can then help you with setting up support for your studies while at the University.


We understand that a child transitioning to university can be a difficult time for guardians. We have a dedicated Information for Parents, Carers and Guardians page that you may find useful. 

We welcome questions and queries from supporters, please Contact Us.